We are looking for an ambitious, high-energy, and relentlessly execution-oriented Growth Operations Associate to act as a force multiplier for our growth leadership team. Reporting directly to the Lead/Head of Growth, you will embed yourself with our growth, frontend engineering, customer support, and KYC teams.
Your mission is simple but massive: translate CEO-level strategic growth priorities into ground-level execution. This is a highly cross-functional role that requires a unique blend of data-driven ideation, rapid experimentation, and the operational grit to push projects across the finish line.
What You’ll Be Doing
Growth & Product Execution
- Funnel Optimization: Work alongside frontend and growth teams to design, launch, and measure experiments targeting conversion rate optimization (CRO), transaction velocity, and user retention.
- Churn Mitigation: Deep-dive into user behavior data to identify drop-off points and implement aggressive re-engagement campaigns or product adjustments.
Operational Efficiency
- Friction Reduction: Audit and streamline core operational workflows, specifically targeting the reduction of turnaround times in KYC (Know Your Customer) processes and improving Customer Support resolution speeds.
- Cross-Team Bridge: Break down silos between marketing, operations, and engineering to ensure faster decisions and blocker-free execution.
Strategic Support & Ideation
- CEO-Level Reporting: Own the synthesis of operational and growth data into high-impact, executive-level dashboards and weekly progress reports for the CEO.
- Continuous Ideation: Bring fresh, aggressive growth tactics and operational frameworks to the table, challenging the status quo with data-backed hypotheses.
What You'll Bring
- The High-Energy Catalyst: You don’t wait for instructions. You possess a high bias for action, a strong sense of urgency, and thrive in an fast-moving environment.
- 3-5 Years of High-Impact Experience: Background in investment banking, management consulting, venture-backed tech startups, or a fast-paced growth marketing environment.
- Analytical & Data-Driven: You love numbers. You can map out a user funnel, navigate data tools (like SQL, Mixpanel, Amplitude, or Excel), and turn raw data into a clear story.
- Technical Intuition: While you don’t need to code, you can speak the language of frontend engineers and product designers to help ship features faster.
- Ruthless Prioritizer: Excellent project management skills, with the ability to manage multiple high-stakes initiatives without dropping the ball.
Why KAST?
- Unparalleled visibility: Direct line of sight into CEO-level strategy, business-wide KPIs, and company execution.
- A high-autonomy environment where data and execution win over hierarchy.
- Rapid career growth with the opportunity to own entire product or operational verticals as we scale.
Apply at KAST